Encore Thrift Shop (Assistance League of Birmingham)

Encore Thrift Shop: A Mixed Experience in Birmingham, AL 😕

Encore Thrift Shop, operated by the Assistance League of Birmingham, offers a variety of secondhand goods, including clothing, home items, and furniture, all aimed at supporting local charitable efforts. The store has garnered a solid average rating of 4.6 stars, reflecting a range of customer experiences. Many reviewers highlight the diverse selection of quality items, including dresses, shoes, and vintage clothes, along with positive interactions with the staff who are described as helpful and friendly.

However, not all experiences at Encore Thrift Shop have been positive. A review from February 2025 details a troubling encounter that included feelings of discrimination and a lack of transparency regarding pricing. The reviewer expressed dissatisfaction with the way they were treated during their visit, particularly after making a donation. This indicates that while the store serves a valuable community function, there are areas for improvement in customer service and handling of transactions. Overall, Encore Thrift Shop offers a mix of positive and negative experiences for its patrons.