Penelope's Closet

Mixed Reviews at Penelope's Closet in Mobile, AL 😕

Penelope's Closet, a thrift store located in Mobile, Alabama, has garnered a variety of customer feedback that reflects a mix of positive and negative experiences. While some patrons appreciate the friendly service and competitive pricing, others have expressed frustration with inconsistent pricing practices and the store's overall cleanliness. One reviewer reported a confrontational interaction with management regarding pricing discrepancies, highlighting a lack of clarity in the store's pricing policy. Another customer noted the absence of dressing rooms and a strict no-return policy, advising future shoppers to proceed with caution.

Despite these concerns, there are customers who find value in the store's offerings. A recent five-star review praised the store for its great prices and friendly atmosphere, indicating that some shoppers are willing to overlook certain drawbacks for the sake of supporting a good cause. Overall, Penelope's Closet presents a complex picture, appealing to those seeking unique finds while also raising issues that could deter potential customers.