Value Village
Value Village is a thrift store located in Lethbridge, Alberta. This store has 3.7 stars based on 1843 customer reviews.
https://stores.savers.com/ab/lethbridge/valuevillage-thrift-store-2049.html
Value Village: A Thrift Store Facing Customer Discontent 😟
Location: Lethbridge, Alberta
Value Village, a thrift store chain that provides secondhand clothing, footwear, and household items, has recently come under scrutiny from customers in Lethbridge. Several reviews highlight significant frustrations regarding the store's return policy and pricing. Customers have noted that the inability to try on clothing due to the absence of fitting rooms, coupled with a strict exchange-only return policy, has led to dissatisfaction. Shoppers expressed disappointment that they cannot receive store credit or refunds, which differs from practices at competing thrift stores like Mission Thrift.
Additionally, the pricing of items has been criticized, with some customers finding brand-name jeans priced similarly to new items at retail stores. This has raised questions about the value proposition of shopping at Value Village. Customers have voiced their concerns about the overall shopping experience, including long wait times and perceived poor customer service. As Lethbridge continues to see growth in thrift shopping, the store may need to reassess its policies and pricing strategies to regain customer trust and satisfaction.
Value Village
1708 Mayor Magrath Dr S, Lethbridge, AB T1K 2R5, Canada
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