Goodwill Retail Store and Donation Center - Yuma & Sarival

Concerns Rise Over Service and Pricing at Goodwill in Goodyear, AZ 😟

The Goodwill Retail Store and Donation Center located at Yuma and Sarival in Goodyear, Arizona, has recently faced criticism from customers regarding its service and pricing practices. Several reviews express dissatisfaction with the behavior of the staff, particularly during the closing hours, where some customers reported rudeness and unprofessionalism. Additionally, complaints have surfaced about the pricing of donated items, with customers feeling that the prices are exorbitantly high for second-hand goods.

In a region where thrift stores are often frequented for affordable shopping, the expectation is typically that donations would be priced more reasonably. Some patrons have noted that comparable items can be found at lower prices in retail stores, leading to frustration and a decline in willingness to donate to Goodwill. Goodyear, a growing community in the Phoenix metropolitan area, has a diverse range of shopping options, and these experiences may influence consumer behavior as residents weigh their choices in second-hand shopping.