Pebble Creek - Goodwill - Retail Store and Donation Center
The Goodwill retail store and donation center in Goodyear, Arizona, has faced criticism for its cleanliness and the behavior of its security personnel, with several customers reporting feelings of being unfairly profiled and surveilled during their visits. While some patrons appreciate the opportunity to donate and support the community, the negative experiences highlighted suggest significant issues that management must address to improve customer relations and uphold the organization’s mission of inclusivity.
😕 Mixed Reviews for Pebble Creek Goodwill in Goodyear
The Pebble Creek Goodwill in Goodyear, Arizona, has received a range of customer feedback that highlights both positive and negative experiences. While some patrons appreciate the store as a donation center that supports the working poor, others have voiced significant concerns about cleanliness and customer treatment. One review criticized the state of the store, calling it "gross" and attributing the issue to lazy management. Another review detailed a troubling experience with security personnel, who allegedly followed customers around in a manner that felt intrusive and unwarranted.
Located in a suburban community known for its rapid growth and family-friendly amenities, the Goodwill store is positioned as a resource for both shopping and donations. Despite the overall positive rating of 3.9 based on over 400 reviews, the negative feedback raises questions about customer service and the environment of the store. As Goodyear continues to evolve, the management of this Goodwill location may need to address these concerns to improve the shopping experience and uphold the organization's mission of inclusivity and support.
Pebble Creek - Goodwill - Retail Store and Donation Center
15433 W McDowell Rd, Goodyear, AZ 85395, USA
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