My Sister's Closet

My Sister's Closet: A Mixed Experience in Scottsdale 😕

My Sister's Closet, a chain of upscale consignment shops located in Scottsdale, Arizona, has received a series of customer reviews that reflect a range of sentiments, from appreciation for the store's aesthetic to significant dissatisfaction with customer service. While some patrons enjoy the curated selection of designer-label women's apparel and accessories, others have reported troubling experiences with staff interactions, particularly regarding assistance within the store and handling of consigned items. One customer noted that despite the store's pleasant layout, the lack of available staff to provide guidance left her feeling frustrated.

Negative feedback has focused on the consignment process, with multiple reviews accusing the business of poor communication and unfair treatment toward consignors. One review highlighted a distressing incident involving a customer attempting to retrieve items, only to be met with a dismissive attitude from management and unclear policies regarding item pickups. This has led to concerns about the store's commitment to customer service and fairness in its business practices, suggesting that while the store may offer appealing products, the overall experience for some customers has been far from satisfactory.