Plato's Closet - Scottsdale, AZ

Plato's Closet Scottsdale: A Mixed Bag of Experiences 😕

Plato's Closet in Scottsdale, Arizona, is a chain retailer specializing in the buying and selling of trendy secondhand clothing for teens and young adults. The store has garnered a mix of reviews, with a current average rating of 2.7 out of 5 stars based on 407 reviews. Some customers praise the store's organization and the quality of its merchandise, noting that the layout resembles that of a high-end boutique rather than a typical thrift shop. Positive feedback often highlights the appealing atmosphere and the thoughtful curation of clothing.

Conversely, several reviews express dissatisfaction with the customer service, particularly regarding interactions with staff during the buying process. Some customers report feeling dismissed or treated rudely when attempting to sell their clothing, with complaints about the staff's focus on socializing rather than assisting customers. This disparity in experiences suggests that while some shoppers appreciate the store's ambiance and selection, others leave feeling frustrated by the service they receive.