Value Village

Value Village: A Mixed Bag of Experiences in Coquitlam 🤔

Value Village, a well-known thrift store chain in Coquitlam, British Columbia, has garnered a range of customer experiences as reflected in its recent reviews. While some shoppers appreciate the wide selection and organization of the store, others express frustration over pricing practices that seem to contradict the store's second-hand nature. One review highlighted that prices for used items can be higher than those found at discount retailers, suggesting that the store's approach to pricing may not align with the expectations of budget-conscious consumers.

In contrast, other customers have praised the store for its neatness and the helpfulness of the staff. One shopper noted the pleasant atmosphere, especially during promotions like seniors' day, which offers discounts. However, there were also comments regarding the lack of cordiality from staff when it comes to offering discount coupons for donations. Overall, while many find value in the shopping experience, the mixed feedback points to a need for improvement in pricing transparency and customer service to better serve the community.