The Salvation Army Kelowna Thrift Store

The Salvation Army Kelowna Thrift Store: A Community Resource with Room for Improvement 😐

The Salvation Army Thrift Store in Kelowna, British Columbia, has garnered a mix of positive and negative reviews from patrons, offering a glimpse into its role as a community resource. Many visitors appreciate the store's spacious layout and the unique items available for browsing, highlighting the organization's commitment to community support. Recent renovations have also been positively received, with customers noting the improved aesthetic of the store and its affordability.

However, some customers have expressed frustration regarding the store's failure to keep its business hours updated online. One patron recounted multiple trips to the store only to find it closed, which detracted from their overall experience. While the store enjoys a solid average rating of 4.1, these mixed reviews suggest that while it serves an important purpose in the community, there are operational aspects that could be enhanced to improve customer satisfaction.