Value Village

Value Village in Surrey: A Mixed Bag of Thrift Store Experiences 😕

Value Village, a thrift store chain located in Surrey, British Columbia, has garnered a variety of customer reviews that highlight both positive and negative experiences. Some customers express frustration over pricing practices, noting instances where items that should be sold as a set were priced individually. One review specifically criticized the manager's dismissive response regarding pricing discrepancies, indicating a disconnect between customer expectations and store policies.

On the other hand, some patrons have observed improvements in the store's organization, suggesting a positive change in management or operations. However, concerns remain about the quality of items, particularly in the furniture department, where many feel that the available products are not suitable for resale. Additionally, while some customers appreciate the discounts offered on designated days, they also note that overall prices seem to have increased over time. These mixed reviews suggest that while Value Village may still hold value for some shoppers, others feel it has lost its appeal as a go-to thrift store.