The Salvation Army Thrift Store & Donation Center

Mixed Experiences at The Salvation Army Thrift Store in Bakersfield 😕

The Salvation Army Thrift Store & Donation Center in Bakersfield, CA, has received a variety of reviews from customers, reflecting a range of experiences. While some patrons have noted that the prices are relatively high and the selection of items is limited, others have highlighted issues with customer service that have negatively impacted their visits. One reviewer described an uncomfortable encounter with an employee, citing rudeness and a lack of professionalism. Another customer reported being asked to leave the store without explanation, which they interpreted as discriminatory behavior.

Despite these negative experiences, the store maintains a mixed overall rating of 3.7 out of 5 based on 172 reviews. This indicates that while some customers have had satisfactory experiences, significant concerns regarding service and treatment persist. The juxtaposition of friendly staff against reports of poor interactions raises questions about the store's training and management practices, suggesting that improvements may be needed to enhance the customer experience.