Amvets Thrift Store

Amvets Thrift Store Faces Customer Service Challenges 😟

Amvets Thrift Store in Chula Vista, California, has garnered a series of negative reviews from customers, primarily focusing on poor customer service and perceived unethical practices. Numerous patrons have reported inconsistent hours at the donation center, leading to frustration when arriving to donate items only to find it closed. One review noted that a staff member dismissed a customer at 1 PM despite the posted hours indicating that the center would remain open until 2 PM.

Additionally, concerns have been raised regarding favoritism towards certain customers, with allegations that a woman has been observed taking advantage of pricing strategies for personal gain. Some reviews suggest that items are being taken from the store without payment, with accusations of collusion between staff and specific customers. These issues have contributed to a growing sentiment of discontent among shoppers, prompting calls for corporate oversight to address these practices.