Goodwill Store & Donation Center
The Goodwill Store & Donation Center in Concord, CA, has drawn mixed reviews from customers, with some expressing dissatisfaction over perceived racial profiling and price increases compared to other locations. While a few shoppers appreciate the variety and value, the uncomfortable experiences reported suggest a need for improved customer service and policy enforcement.
Goodwill Store & Donation Center: A Mixed Experience in Concord, CA 😕
The Goodwill Store & Donation Center in Concord, California, has received a range of reviews that reflect a mixed experience for shoppers. While some customers have found unique items at reasonable prices, others have raised concerns about the store's treatment of patrons. One review detailed an uncomfortable encounter where employees allegedly accused a customer of theft based on an assumption, leading to a distressing shopping experience for a family.
Despite these negative experiences, some shoppers still appreciate the store's offerings, noting that they have discovered valuable items in the past. However, concerns regarding price increases—reported to be higher than those at other local Goodwill locations—have also been voiced, leading some to question the store's pricing strategies. Overall, the store maintains a 3.7-star rating based on 179 reviews, suggesting that while it remains a popular destination for second-hand goods, customer service and pricing may need to be addressed to enhance the shopping experience.
Goodwill Store & Donation Center
3495 Clayton Rd, Concord, CA 94519, USA
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