Home Consignment Center - Danville

Customer Service Concerns Cloud Positive Offerings at Home Consignment Center in Danville 😕

Home Consignment Center, located in Concord, CA, has garnered a mixed reception from customers, particularly regarding its customer service. While many patrons appreciate the variety of furniture and decor available, negative feedback highlights significant issues with staff interactions. For example, one customer recounted an experience where they felt ignored and uncomfortable due to a lack of engagement from employees. This sentiment is echoed by others who have described their interactions with staff as unprofessional and rude.

Despite these criticisms, some reviews indicate that there are employees who provide a more positive experience, suggesting inconsistency in service quality. The store, which specializes in consignment furniture and home accessories, has a rating of 4.2 out of 5 based on over 150 reviews. Nestled in an area known for its suburban charm and community-oriented vibe, the Home Consignment Center's offerings may appeal to those looking to furnish their homes, yet potential customers might want to weigh the quality of service against the selection available.