The Salvation Army Thrift Store & Donation Center

Mixed Experiences at The Salvation Army Thrift Store in Costa Mesa 😕

The Salvation Army Thrift Store & Donation Center in Costa Mesa, California, has garnered a range of customer experiences, reflected in its 4.1-star rating based on 163 reviews. Located on a busy stretch of Harbor Boulevard, the store is often a destination for those looking to find secondhand items or donate goods. While some shoppers appreciate the selection of merchandise, including household items and clothing, others have expressed dissatisfaction with the store's management and overall cleanliness.

Several reviews highlight the store's decent selection of items, with one customer noting a successful search for a Crock-Pot. However, a negative experience involving a confrontation with management over pricing left another shopper feeling unwelcome. Additionally, the store's location presents logistical challenges; the narrow driveway often leads to delays for those attempting to enter or exit, complicating the donation process. These mixed reviews point to a need for improvements in customer service and store maintenance, which could enhance the overall shopping experience in this well-known community resource.