Wistaria Thrift Shop at the Sierra Madre Woman's Club

Wistaria Thrift Shop: A Mixed Bag of Quality and Service 😕

Wistaria Thrift Shop, located within the Sierra Madre Woman's Club in El Monte, CA, offers a selection of secondhand clothing, housewares, books, and other items. The store has garnered a generally positive reputation, receiving an average rating of 4.4 stars based on 27 reviews. Many customers have praised the quality of the merchandise, noting that they have found substantial clothing items that they continue to use. The store is particularly recognized for its high-quality gently used offerings, with some patrons expressing a desire to give even higher ratings if possible.

However, the customer service experience appears to be a point of contention. While some shoppers enjoy their visits, noting the charm of the shop, others have reported dissatisfaction with the attitudes of the staff, who are primarily older women. Complaints about unhelpful and unfriendly service have surfaced, suggesting that the small size of the shop may contribute to a less welcoming atmosphere at times. As part of the community fabric, Wistaria Thrift Shop reflects the unique character of El Monte, a city known for its diverse culture and local initiatives, yet it also faces challenges in providing a consistently positive shopping experience for all its patrons.