American Cancer Society Discovery Shop - Elk Grove, CA

Mixed Experiences at the American Cancer Society Discovery Shop in Elk Grove 😕

The American Cancer Society Discovery Shop in Elk Grove, California, has garnered a diverse range of reviews from its patrons, reflecting both positive and negative experiences. While some customers appreciate the quality of the items for sale and commend the supportive atmosphere, others have raised concerns regarding customer service and the lack of restroom facilities for visitors. One reviewer specifically pointed out that, despite the store's efforts in sourcing donations, they were disappointed by a recent price increase and the refusal to allow restroom access, which led to a decision to leave without making a purchase.

On the other hand, many customers express gratitude towards the store for its mission and the kindness of its volunteers. A reviewer noted the importance of the shop for cancer survivors, highlighting the supportive environment it aims to foster. However, experiences with staff can vary, as another reviewer recounted feeling disrespected during a donation drop-off. Overall, while the shop serves as a valuable resource for both donations and purchases, it faces challenges in maintaining consistent customer satisfaction.