Once Upon A Child | Elk Grove

Once Upon A Child: A Tale of Highs and Lows in Elk Grove 😕

Once Upon A Child in Elk Grove, California, is a retail store specializing in buying and selling gently used children's items, including clothing, shoes, and toys. The store has garnered a mixed reputation, with a current rating of 3.5 stars based on 230 reviews. Many customers have praised the store's selection and pricing, highlighting the helpfulness of the staff during their shopping experience. Positive reviews often emphasize the value of the products available, making it a popular choice for parents looking for affordable children's goods.

However, the store also faces significant criticism, particularly regarding its customer service. Multiple reviews express dissatisfaction with staff behavior, pointing to instances of rudeness and unprofessionalism. Customers have reported feeling undervalued and have raised concerns about the store's practices, including alleged issues with item pricing and transparency in transactions. These contrasting experiences illustrate a complex customer sentiment, suggesting that while some find value in the store, others are left frustrated and disillusioned.