Once Upon A Child - Vacaville, CA

Declining Standards at Once Upon A Child in Vacaville? 😕

Overview

Once Upon A Child, a franchise located in Vacaville, California, specializes in buying and selling gently used children's items, including clothing, shoes, and toys. Despite a generally positive reputation, recent customer reviews suggest a decline in service quality and product selection. Many patrons express dissatisfaction with the staff's demeanor and the store's inventory condition, raising concerns about the shopping experience.

Customer Experiences

Several recent reviews highlight frustrations with the store's management of inventory and customer service. Customers report long wait times for their items to be evaluated, only to receive minimal offers for clothing that they believe is in good condition. Additionally, there are complaints about the staff’s attitudes, with descriptions of rudeness and a lack of attentiveness. These issues appear to have led to a growing discontent among loyal customers, many of whom now prefer alternative options for reselling or donating their children's items.