Goodwill Southern California Store & Donation Center
The Goodwill Southern California Store & Donation Center in Glendale, CA, is noted for its cleanliness and welcoming staff, with many customers praising the positive atmosphere created by the management and employees. However, some shoppers have reported less favorable experiences, particularly related to the store's return policy, highlighting a mixed yet generally positive reputation.
https://www.goodwillsocal.org/
Goodwill Southern California: A Mixed Experience in Glendale 😕
The Goodwill Southern California Store & Donation Center in Glendale, CA, has garnered a range of reviews reflecting both positive and negative customer experiences. With an overall rating of 3.8 out of 5 based on 235 reviews, the store is noted for its cleanliness and helpful staff. Customers have praised individual employees like Vanessa for their enthusiastic service and the retail manager, Allen, for fostering a welcoming atmosphere. Shoppers appreciate the affordability of the items available, making it a popular destination for those seeking good deals on pre-owned goods.
However, not all feedback is favorable. A recent review highlighted a negative interaction involving a return policy that left a customer dissatisfied due to the lack of flexibility regarding receipts. This incident underscores a potential area for improvement in customer service, particularly in accommodating the unique challenges of a thrift store environment where fitting rooms are not available. As the store continues to serve the community, balancing customer service with operational policies will be key to maintaining its overall reputation.
Goodwill Southern California Store & Donation Center
1600 E Colorado St, Glendale, CA 91205, USA
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