Mary S. Roberts Pet Adoption Center Thrift Store

Finding Value Amid Concerns at Mary S. Roberts Pet Adoption Center Thrift Store 😕

The Mary S. Roberts Pet Adoption Center Thrift Store in Jurupa Valley, CA, offers a mix of experiences for its visitors. Reviews highlight the store's well-curated selection of items, particularly in clothing, with one customer expressing satisfaction over finding numerous quality goods at reasonable prices. The store operates with a mission to support pet adoption efforts, which adds a charitable dimension to shopping here. Customers appreciate the cause behind their purchases, often leaving with a sense of fulfillment from contributing to animal welfare.

However, the store faces criticism from some patrons regarding its practices. Concerns have been raised about the handling of donated items, with reports of new items not being displayed. Additionally, a review points out issues related to customer service, such as an uncomfortable situation involving a perceived accusation of theft and the imposition of sales tax on used goods, which some believe undermines the thrift store model. These mixed reviews suggest that while the store serves an important community function, improvements in transparency and customer interactions could enhance the overall shopping experience.