Goodwill Southern California Store & Donation Center

Goodwill Southern California Store: A Mixed Bag of Bargains 😕

The Goodwill Southern California Store and Donation Center in Murrieta, CA, has garnered a reputation for its diverse selection of pre-owned items, including clothing and housewares. Many patrons appreciate the store's organized layout and reasonable prices, with customers reporting successful finds, such as multiple shirts or jeans for low costs, especially when taking advantage of daily discounts. The staff is often noted for their friendliness and efficiency at checkout, contributing to a generally positive shopping experience.

However, some reviews highlight significant drawbacks, particularly regarding the store's return policy and the absence of fitting rooms. Customers express frustration over the inability to try on clothes before purchase, leading to difficulties when items do not fit. The policy on exchanges can also complicate the process, as some shoppers have reported losing money while attempting to utilize coupons during exchanges. This has led to calls for improvements in customer service practices. Overall, while the store offers a variety of options and competitive pricing, its policies may deter potential returns and exchanges, making the shopping experience less favorable for some. Located in a growing area, the Goodwill store competes with other thrift options nearby, such as Divine Discount, which some customers claim has better pricing despite a less extensive selection.