Crossroads Trading

Crossroads Trading: Inconsistent Experiences in Oakland 😕

Crossroads Trading in Oakland, California, offers a selection of new and gently used clothing, shoes, and accessories, including some brand-name items. However, customer reviews reflect significant dissatisfaction regarding pricing and staff behavior. Many patrons have noted that the prices can be inconsistent, with some items priced significantly higher than their retail value, leading to a perception of overpricing. Customers have reported experiences where the staff provided misleading quotes for untagged items, raising concerns about transparency and fairness in pricing.

Additionally, reviews highlight negative interactions with staff, describing them as rude and unhelpful. Customers have recounted instances of being policed while shopping and receiving dismissive responses when seeking assistance. These experiences have contributed to a sense of frustration among shoppers, particularly regarding the store's policies on item selection for resale. Many have expressed disappointment in the store's approach to purchasing second-hand clothing, suggesting a need for reevaluation of their business practices to meet customer expectations better.