Out of the Closet - Oakland
Out of the Closet, a thrift shop in Oakland, CA, offers an extensive inventory and low prices, with profits directed toward supporting those in need. However, recent customer reviews highlight a decline in service quality, with complaints about rude staff and inconsistent shopping experiences overshadowing the store's initial appeal.
📉 Customer Experiences at Out of the Closet - Oakland
Out of the Closet in Oakland, California, is a thrift store that supports the AIDS Healthcare Foundation, offering a variety of clothing, books, and housewares. The store has garnered mixed reviews from customers, with an overall rating of 4.3 based on 193 reviews. Some patrons appreciate the affordable prices and wide inventory, often noting significant savings compared to other thrift stores. They commend the friendliness of the staff and the overall cleanliness and organization of the store, making it a pleasant place to shop.
However, recent feedback indicates a decline in customer experience. Some shoppers have reported unhelpful or rude staff interactions, as well as issues with pricing practices that have led to damaged items. The inconsistency in store policies has also caused confusion among customers, particularly regarding access to certain sections and the urgency conveyed by staff as closing time approaches. These negative experiences have raised concerns about the store's customer service and overall atmosphere, suggesting that improvements are needed to enhance the shopping experience for all visitors.
Out of the Closet - Oakland
238 E 18th St, Oakland, CA 94606, USA
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