Goodwill Southern California Store & Donation Center

Goodwill Southern California in Pomona: A Mixed Bag of Experiences 😕

Goodwill Southern California Store & Donation Center in Pomona, CA, presents a varied shopping experience for its patrons. The store is medium-sized and offers a selection that some customers find lacking, particularly in categories like kitchenware and furniture. Reviews indicate that the inventory is limited, and prices may be higher than expected for a thrift store. Additionally, the lack of dressing rooms may deter some shoppers, while parking availability poses another challenge, with limited spaces near the entrance and a few designated spots for handicapped visitors.

Customer service feedback at this location is notably mixed. While some patrons appreciate the friendly staff and the quick turnaround of items, others report uncomfortable interactions at the checkout, describing staff as unprofessional. Overall, the store maintains a balanced rating of 4.0 based on a significant number of reviews, reflecting a spectrum of experiences that potential visitors may encounter. Pomona, situated in the Inland Empire, is known for its diverse community, which could influence the clientele and the variety of items available at Goodwill, but the store's service and inventory challenges remain areas for improvement.