Thrifty Kitty

Mixed Experiences at Thrifty Kitty in Richmond, CA 😕

Thrifty Kitty, a thrift store in Richmond, California, has received a range of customer reviews that highlight varied experiences among shoppers. While the store offers a selection of office wear and name-brand clothing, as well as unique items like Mexican pottery, some patrons have reported unfriendly interactions with staff. One customer described feeling fat-shamed by a shopkeeper when asking about the fit of a vintage dress, which detracted from her overall shopping experience. Another reviewer echoed similar sentiments, noting a lack of warmth from the staff, which created an uncomfortable atmosphere upon entering the store.

Despite these negative interactions, there are positive remarks regarding the store’s offerings. Shoppers appreciate the selection of items available, including high-quality pieces at reasonable prices. The store's mission to support a local animal shelter adds a charitable aspect to the shopping experience, which may encourage some to overlook the less welcoming service. Richmond itself is a diverse city with a rich culture, and stores like Thrifty Kitty play a role in the community by contributing to local causes, even as they navigate challenges in customer service.