Plato's Closet - Roseville, CA

Plato's Closet in Roseville: A Mixed Bag of Experiences 😕

Plato's Closet in Roseville, California, has garnered a reputation as a popular destination for buying and selling trendy secondhand clothing, particularly among teens and young adults. With an overall rating of 4.4 stars from 123 reviews, many customers praise the store for its clean, organized layout and friendly staff. Shoppers often report successfully finding items that align with current fashion trends, including popular brands such as Zara and Lululemon. Customers have highlighted the helpfulness of the employees, particularly when it comes to assisting with selling clothes and carrying items to their vehicles.

However, not all experiences at Plato's Closet have been positive. Some customers report frustrations with the selling process, citing inconsistent evaluations of items based on varying staff preferences. One customer recounted a situation where they were initially encouraged to return with cleaned items, only to be met with disappointment when most of those items were ultimately rejected. Such inconsistencies can lead to feelings of unfairness and may detract from the overall shopping experience. As a result, while many shoppers enjoy their visits, there are notable concerns regarding the clarity and fairness of the buying process.