Assistance League Thrift Shop

Mixed Experiences at Assistance League Thrift Shop 😕

The Assistance League Thrift Shop in San Bernardino, CA, has garnered a range of customer feedback, reflecting both positive and negative experiences. Some patrons have praised the store for its excellent prices and friendly staff, particularly highlighting a recent visit where one customer found a substantial selection of books for donation while enjoying a pleasant interaction at checkout. This positive review contributes to the store's overall rating of 4.4 based on 74 reviews.

Conversely, other customers have reported significant issues, particularly with customer service. One individual detailed an experience of being overcharged and subsequently receiving store credit instead of a refund, which they found unsatisfactory. This incident underscores a potential inconsistency in customer service, as another reviewer described frustration over the store's hours, encountering a rude individual when discovering the store was closed despite the open sign. These mixed reviews suggest that while many customers appreciate the store's offerings, there are notable areas for improvement in customer interaction and operational clarity.