Held Over
Held Over, located in San Francisco, CA, has garnered mixed reviews from customers, highlighting both positive shopping experiences with quality merchandise and competitive pricing, as well as troubling incidents involving staff interactions. While some patrons appreciate the helpfulness and variety offered, others express concern over privacy violations in the fitting rooms, prompting calls for improved staff training.
Mixed Experiences at Held Over in San Francisco 😕
Held Over, a secondhand clothing store located in San Francisco, has garnered a range of customer experiences that reflect both positive and negative aspects of shopping there. The store is noted for its diverse selection of retro and vintage apparel, with some customers highlighting the affordability and quality of items like jeans and jackets. Positive reviews often mention the enjoyable atmosphere and helpful staff, contributing to an overall favorable impression of the shopping experience.
However, not all feedback is positive. A recent review described an uncomfortable incident where a staff member entered a dressing room unexpectedly, leading to concerns about privacy and customer service protocols. Although the assistant manager responded to the complaint and offered a gift card, the customer expressed hesitation about returning to the store. This incident illustrates that while Held Over may offer appealing products, there are significant areas for improvement in customer interaction and staff training.
Held Over
1543 Haight St, San Francisco, CA 94117, USA
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