Crossroads Trading
Crossroads Trading in Santa Clara, CA, has received mixed reviews from customers, with some praising the helpfulness of staff members like Ruth and Lucia, while others criticize the buying process and perceived unfairness in offers made for items. The store's reputation is marred by allegations of rude service and instances of racial profiling, leaving many potential sellers feeling disappointed and undervalued.
http://www.crossroadstrading.com/
Crossroads Trading in Santa Clara: A Mixed Bag of Experiences 😕
Crossroads Trading, located in Santa Clara, CA, is a consignment store that specializes in new and gently used clothing, shoes, and accessories, including popular brand-name items. The store has garnered a mixture of reviews, reflecting varied customer experiences. While some patrons appreciate the quality and selection of items, others have raised concerns about the buying process and customer service.
Recent reviews highlight this disparity. One customer reported a frustrating experience when attempting to sell items, feeling dismissed by the buyer and suggesting racial profiling as a factor in the dismissal. Conversely, another review praised the welcoming atmosphere, noting the patience and assistance provided by employees during the selling process. Despite these individual experiences, the overall rating stands at 3.5 stars based on 435 reviews, indicating that while some customers leave satisfied, others feel dissatisfied with their interactions at the store. Given the diverse demographic of Santa Clara, it seems that the store has the potential to cater to a wide range of customers, yet it faces challenges in ensuring consistency in service and customer satisfaction.
Crossroads Trading
1959 W San Carlos St, San Jose, CA 95128, USA
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