Goodwill of Silicon Valley
Goodwill of Silicon Valley in Santa Clara, CA, has received mixed reviews from customers, highlighting helpful staff but also frustrations with pricing practices and inventory organization. While some shoppers appreciate the selection of used clothing and occasional deals, others criticize the store for marked-up prices on donated items and a lack of transparency in pricing.
Mixed Experiences at Goodwill of Silicon Valley in Santa Clara 😕
Goodwill of Silicon Valley, located in Santa Clara, California, has received a variety of reviews that reflect a spectrum of customer experiences. While some patrons appreciate the helpfulness of the staff and the organization of the store, others have raised concerns about pricing practices. A recent review highlighted an incident where a customer felt unfairly treated by the manager regarding pricing discrepancies, which resulted in a sense of mistrust. Customers have also noted that while they have found good deals, there are instances where the prices of used items seem to align closely with new retail prices, prompting comparisons with other stores like Kohl's and Ross.
The store serves as a resource for pre-owned clothing and housewares in a community where thrift shopping is increasingly popular. Located in the heart of Silicon Valley, where many residents are budget-conscious, Goodwill competes not only with other thrift stores but also with traditional retailers. The reviews suggest a need for the store to address customer concerns about pricing transparency and overall value to maintain its appeal in a competitive market.
Goodwill of Silicon Valley
1691 W San Carlos St, San Jose, CA 95128, USA
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