SISTERS Consignment
SISTERS Consignment, located in Santa Rosa, CA, has received mixed reviews from customers, with some praising the quality of clothing and helpful staff, while others express frustration over poor communication and mishandling of consignment items. A recent negative experience highlights significant shortcomings in customer service, leading one customer to advise against using the store for selling personal items.
Customer Discontent at SISTERS Consignment 😕
Summary of Experiences
SISTERS Consignment in Santa Rosa, CA, has garnered a range of reviews that highlight both positive and negative customer experiences. While some customers praise the store for its well-organized inventory and helpful staff, others have expressed frustration over customer service failures, particularly regarding communication and item handling. One reviewer detailed a distressing experience where personal items were donated without prior notification, leading to feelings of neglect and disappointment.
On the positive side, several patrons have lauded the shop for its selection of quality clothing and the welcoming demeanor of the owner. Customers appreciate the organized layout and the personalized shopping experience, such as the practice of starting a dressing room for shoppers. However, the contrasting experiences indicate that the store may need to address specific operational issues, particularly in customer communication, to improve overall satisfaction.
SISTERS Consignment
4235 Montgomery Dr, Santa Rosa, CA 95405, USA
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