Second Chance Thrift Store and Used Appliance Sales

Second Chance Thrift Store: A Mixed Bag of Experiences 😕

Second Chance Thrift Store and Used Appliance Sales, located in Stockton, California, presents shoppers with a mix of new and secondhand items, including furniture and appliances. Customer reviews reflect a wide range of experiences, with some praising the store for its good prices and selection, particularly of new furniture. A review from March 2021 noted the value of items found there, highlighting both the affordability and the pleasant demeanor of the staff.

However, not all experiences have been positive. Recent reviews indicate significant dissatisfaction, particularly regarding the quality and reliability of used appliances. One long-time customer expressed frustration after purchasing a washer that malfunctioned shortly after purchase, leading her to question the store's warranty policy and overall product quality. Complaints about management's treatment of staff and volunteers have also been noted, suggesting issues beyond just the merchandise. Overall, while some customers appreciate the deals and variety, others raise concerns about the reliability of products and customer service, resulting in a mixed perception of the store.