Goodwill Southern California Store & Donation Center

Mixed Experiences at Goodwill Southern California in Victorville 😕

The Goodwill Southern California Store & Donation Center in Victorville, CA, garners a range of reviews reflecting varied customer experiences. While some patrons appreciate the atmosphere and the selection of thrift items, others express dissatisfaction with the store's organization and customer service. One review highlights the frustration of a customer unable to try on clothing due to closed dressing rooms, leading to confusion over the store's return policy. This issue has led some to feel that the store's policies are not adequately communicated.

On the positive side, another reviewer notes that their child enjoys shopping at the store, citing friendly staff and a pleasant atmosphere. However, contrasting experiences emerge from other reviews, particularly regarding the cleanliness and organization of the store. A former manager describes the store as messy and unwelcoming, with complaints about the quality of items available for purchase. Given Victorville's diverse community and economic background, these mixed reviews illustrate the challenges and opportunities faced by thrift stores in meeting customer expectations in the area.