arc Thrift Stores

Arc Thrift Stores: A Mixed Bag of Experiences 😕

Overview of Customer Feedback

Arc Thrift Stores in Aurora, Colorado, has received a diverse range of reviews from customers, leading to an average rating of 3.8 based on 652 reviews. Many patrons praise the store's welcoming atmosphere and helpful staff. One customer noted the kindness and patience of the employees, highlighting the store's community-oriented vibe and well-organized shelves. This positive sentiment is echoed by multiple reviews that commend the overall shopping experience.

However, the store also faces significant criticism regarding customer service and product quality. A recent review detailed a troubling incident where a customer was charged for a cancelled transaction, leading to frustration and a potential legal dispute. Another reviewer expressed disappointment over the quality of donated puzzles, citing issues with missing pieces and suggesting that pricing should be more considerate for such items. These mixed experiences illustrate that while some customers appreciate the store, others have encountered significant challenges that detract from their shopping experience.