reZENed

Finding Value and Discontent at reZENed in Aurora, CO 😕

reZENed, a thrift and consignment store located in Aurora, Colorado, has garnered mixed reviews from its customers. With an overall rating of 4.3 based on 82 reviews, many shoppers praise the store for its diverse selection and quality items. Long-time patrons highlight their satisfaction with the inventory, often noting that the store has significantly contributed to their wardrobes over the years.

However, not all experiences have been positive. Some customers have expressed disappointment with the owner's approach, citing a perceived lack of investment in customer relationships. One review described a troubling situation in which a loyal customer felt wronged after years of consistent patronage. This divergence in customer experiences illustrates that while reZENed may excel in product offerings, it faces challenges in customer service that could impact its reputation moving forward.