arc Thrift Stores

Community Thrift Store Faces Mixed Reviews in Centennial, CO 😕

Arc Thrift Stores, a Colorado-based chain known for selling used clothing and household items, has garnered a mixed bag of reviews from customers in Centennial. With a current rating of 4.1 out of 5 based on 346 reviews, the store is recognized for its wide selection and clean layout. Many patrons express satisfaction with the friendly service, noting the staff's willingness to assist and the store's contribution to local causes. Positive reviews highlight the abundance of merchandise and the enjoyable shopping experience.

However, not all experiences have been favorable. Some customers have reported instances of unhelpful or rude interactions with staff, which has negatively impacted their perception of the store. One review described a frustrating encounter while attempting to inquire about a specific item over the phone, leading to a decision to avoid the store in the future. This contrast in customer experiences illustrates the challenges faced by the store in maintaining consistent service quality, which is crucial in a community-focused environment like Centennial.