Clothes Mentor Fort Collins, CO

Frustration at Clothes Mentor: A Resale Dilemma 😟

Clothes Mentor in Fort Collins, Colorado, has garnered a series of negative reviews from customers who have attempted to sell their clothing items. Many customers report disappointment with the store's selection process, claiming that items they brought in—often high-quality and lightly used—were returned without any evaluation. For instance, one reviewer expressed frustration after driving over an hour only to find their items returned without being looked at, with the staff citing excess inventory as a reason for rejection.

Customers also noted issues with the store's handling of their items, mentioning that everything was returned in disarray, contradicting the expectations set by the store's branding as a "high-end resale" establishment. The recurring sentiment across reviews points to a lack of transparency and communication from the staff, leading many to question the store's practices and customer service. Despite a moderate overall rating of 3.5 based on 229 reviews, the specific experiences shared by these customers suggest a significant disconnect between customer expectations and the store's operations.