arc Thrift Stores

Mixed Feelings About arc Thrift Stores in Lakewood, CO 😕

Arc Thrift Stores, a Colorado-based chain specializing in used clothing and household items, has received a mix of reviews from customers at its Lakewood location. While the store's mission to benefit local causes is appreciated, many patrons have expressed dissatisfaction with the shopping experience, particularly highlighting poor customer service and a decline in store organization. A recent review detailed a negative encounter with a cashier who was perceived as rude and dismissive, leading to a decision not to return to the store.

Other customers echoed similar sentiments, noting that the store has become less organized over the years, with long wait times for changing rooms and mixed-up clothing sizes. However, there are also positive experiences reported, with some shoppers praising the friendly staff and reasonable prices. Overall, the store has a rating of 3.8 based on 602 reviews, indicating that while some customers have positive interactions, a significant number are frustrated with the current state of the store.