Savers

Mixed Experiences at Savers in New Haven, CT 😕

Savers, a thrift store chain located in New Haven, Connecticut, has attracted a range of customer experiences, often highlighting a divide in sentiment. While some shoppers appreciate the store's selection of secondhand items at competitive prices, others express dissatisfaction with service and pricing practices. Reviews indicate that customers have encountered unfriendly staff, particularly at the self-checkout stations, where they have felt unfairly scrutinized during their transactions. The store has also faced criticism for pricing used items at levels that some customers find excessive, leading to frustration and disappointment.

The neighborhood surrounding Savers, which is known for its diverse community and vibrant retail scene, has seen varying degrees of economic vitality. While some patrons continue to find value in the store's offerings, others argue that the experience has deteriorated over time. The lack of fitting rooms and the management's handling of customer interactions have been consistent points of contention. As Savers navigates these mixed reviews, its positioning as a thrift store rather than a consignment shop remains a critical aspect of customer expectations.