The Salvation Army Thrift Store & Donation Center

Mixed Reviews for The Salvation Army Thrift Store in New Haven 😕

The Salvation Army Thrift Store & Donation Center in New Haven, Connecticut, has garnered a range of customer feedback since its recent remodeling. Many visitors praise the store for its organized layout and helpful staff. Reviewers have noted particularly good deals on furniture, with one customer reporting a remarkable purchase of $450 worth of items for only $60. Additionally, the store frequently offers sales on already discounted items, such as a recent promotion where yellow and pink items were half off. This has led some to consider it a hidden gem in the area.

However, not all experiences have been positive. A recent review expressed disappointment over the significant decline in the store's record selection and rising prices. Previously, customers could find a variety of records at low prices, but after the remodeling, the availability and quality of these items have diminished. The reviewer suspects that the store may be holding back better donations or selling them elsewhere, leading to frustration among regular customers who once enjoyed the robust selection. This mixed sentiment reflects the store's evolving nature and the challenges it faces in meeting diverse customer expectations.