Goodwill of Greater Washington Retail Store

Goodwill of Greater Washington: A Mixed Experience in a New Space 😕

The Goodwill of Greater Washington has recently relocated to a smaller venue at 1403 New York Avenue, NE, in Washington, DC. This new store has attracted a mix of reviews from customers regarding its layout and overall shopping experience. While some shoppers noted the store's compact design and variety of clothing and housewares, issues such as limited parking and long checkout lines contributed to a stressful visit for at least one customer. The store continues to accept donations, maintaining its role as a community resource.

Customer feedback has also highlighted significant concerns regarding staff service. A negative review pointed out a troubling encounter with a cashier who failed to apply a discount and displayed unprofessional behavior. Such experiences have led some patrons to express dissatisfaction with staff training and overall management in handling customer service issues. With a current rating of 3.9 based on 453 reviews, the store reflects a blend of positive and negative experiences that potential visitors may want to consider.