Family Thrift Store

Family Thrift Store: A Mixed Bag of Bargains and Customer Service 😕

Location: Davie, FL

Family Thrift Store in Davie, Florida, has garnered attention for its wide selection of secondhand items and competitive pricing. Many customers praise the store for its affordability and the friendliness of its staff. Reviews highlight the store as a place that offers significant value, particularly in comparison to larger thrift retailers like Goodwill. However, this positive sentiment is countered by reports of poor customer service and management issues, particularly concerning the availability and delivery of large items like furniture.

Some reviews express frustration over experiences with the store's management, citing unfulfilled promises and a lack of accountability. Customers have reported difficulties in retrieving purchased items, with claims of misleading information regarding product availability. Additionally, concerns have been raised about the store's organization and safety in the back areas, where disarray could lead to potential hazards. Located in a community that values thrift shopping, Family Thrift Store faces the challenge of balancing low prices with high customer service standards to maintain its reputation in a competitive market.