Hidden Gem Consignment

Hidden Gem Consignment: A Local Favorite with Mixed Reviews 😕

Hidden Gem Consignment, located in Lakeland, FL, has garnered a reputation for its quality merchandise and friendly staff, reflected in an impressive average rating of 4.8 stars out of 5. Many customers praise the owner, Jess, for her personalized service and community engagement. Shoppers often leave with positive experiences, highlighting the welcoming atmosphere and the diverse selection of items available for purchase. The store has become a fixture in the community, with loyal patrons returning to both shop and consign their own items.

However, not all feedback is entirely positive. Some customers have expressed concerns regarding the consignment process, noting a lack of clarity in the contract and fees associated with retrieving unsold items. These issues have led to frustration, particularly for those who may have difficulty adhering to the store's policies due to personal circumstances. As Lakeland continues to grow, Hidden Gem Consignment remains a point of interest, balancing its strengths with areas for improvement in its business model.