Goodwill - Pembroke Pines

Goodwill Pembroke Pines: A Mixed Experience 😕

Goodwill in Pembroke Pines, Florida, has garnered a mix of reviews from customers, reflecting both positive and negative experiences. While the store offers a variety of pre-owned items, including clothing and housewares, some patrons have reported troubling interactions with the staff. One customer described feeling condescended to by the manager when seeking clarification on store policies, highlighting concerns about the level of customer service provided.

Additional feedback points to issues with employee attitudes towards donations, with some reviewers expressing disappointment over the perceived lack of assistance in unloading items. Moreover, another customer recounted an uncomfortable encounter with an employee, raising safety concerns about the store environment. Overall, while some customers appreciate the unique finds available, the mixed reviews suggest that improvements in customer service and staff behavior may be necessary to enhance the shopping experience.