Cathedral Thrift House

Concerns Over Customer Service at Cathedral Thrift House 😕

Location: South Fulton, GA

Cathedral Thrift House, located in South Fulton, Georgia, has received a mix of reviews that highlight issues with customer service and staff awareness. Several patrons have reported negative experiences, particularly regarding the attitudes of employees when it comes to donations and service animals. One reviewer recounted an encounter where they were informed that donations were not being accepted after a specific time, and felt that the response from staff was rude, discouraging them from returning.

Additionally, another customer expressed frustration over a misunderstanding related to service animals, citing a lack of knowledge among staff about the legal rights of individuals accompanied by service dogs. This has raised concerns about the training and awareness of employees at Cathedral Thrift House. While some reviews mention friendly staff and acceptable selection, the prevailing sentiment suggests that improving customer service could enhance the overall shopping experience in this thrift store, which is situated in a community that relies on accessible and welcoming retail options.