Stuff Etc

Mixed Reviews for Cedar Rapids Thrift Store 😕

Stuff Etc, a thrift store located in Cedar Rapids, Iowa, has received a range of customer feedback that highlights both commendable service and significant issues with staff interactions. With an overall rating of 4.0 stars from approximately 616 reviews, many patrons express satisfaction with the store's inventory and friendly atmosphere. Numerous reviews praise the helpfulness of the staff, noting personal touches such as greeting customers by name and providing assistance in consignment processes. These positive experiences contribute to a sense of community among shoppers and consignors alike.

However, contrasting with the favorable remarks, some customers report concerning interactions with certain employees, particularly regarding customer service. A recent review described an incident involving a staff member named Gideon, who was perceived as dismissive and disrespectful during a pricing inquiry. This incident, along with an apparent lack of managerial support during the encounter, has raised questions about the consistency of customer service at the store. As Cedar Rapids continues to grow, the balance between maintaining a welcoming environment and ensuring staff training will be crucial for the store's reputation and customer retention.