Once Upon a Child
Once Upon a Child in Elgin, Illinois, has garnered mixed reviews, with some customers praising the friendly staff and selection, while others express frustration over the selling process and customer service. Despite the challenges reported, including a lengthy wait to process sales and occasional dissatisfaction with management, many shoppers remain loyal, traveling from afar to take advantage of the store's offerings.
https://onceuponachild.com/locations/elgin-il/
Once Upon a Child: A Mixed Bag of Experiences in Elgin, IL 😕
Once Upon a Child, located in Elgin, Illinois, is a retail chain that specializes in buying and selling gently used items for children, including clothing, shoes, and toys. The store has garnered a diverse range of reviews, resulting in an overall rating of 4.1 from 292 reviews. While some customers praise the selection and friendly staff, others express frustration with the selling process and customer service experiences.
Positive reviews highlight the store's appealing inventory and helpful employees, with some customers traveling significant distances to shop there. However, negative feedback points to issues with the communication regarding selling items, as well as a lack of responsiveness when it comes to processing and returning items. Given Elgin's family-oriented community and its focus on affordability, the mixed sentiments about Once Upon a Child reflect broader concerns about secondhand retail, where customer service and operational transparency can significantly influence shopper satisfaction.
Once Upon a Child
250 S Randall Rd, Elgin, IL 60124, USA
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