Salvation Army Family Store & Donation Center

Mixed Experiences at Salvation Army Family Store in Fort Wayne 😕

The Salvation Army Family Store & Donation Center in Fort Wayne, Indiana, has garnered a variety of customer reviews that reflect a mixed sentiment about the shopping experience. On one hand, some patrons have praised the cleanliness and organization of the store, as well as the helpfulness of the staff. A recent five-star review highlighted the assistance offered by an employee who helped carry a purchased item to the car, indicating a positive interaction and a favorable shopping environment.

Conversely, other customers have expressed frustration with certain operational decisions, particularly regarding the limited availability of dressing rooms. A Black Friday review emphasized the inconvenience caused by having only three out of five dressing rooms open, citing the ongoing closure of two rooms since the COVID-19 pandemic as unwarranted. Additionally, concerns were raised about pricing practices, with one shopper noting a significant markup on a simple item, creating a perception of poor value. Overall, the store maintains an average rating of 3.8, suggesting that while there are commendable aspects, there are also considerable areas for improvement.