Consigned by Design

Customer Experiences at Consigned by Design: A Mixed Bag 😕

Consigned by Design, located in Indianapolis, IN, has garnered a range of customer feedback that reflects both positive and negative experiences. Some reviews highlight exceptional service, with customers praising the store's unique merchandise and the helpfulness of staff. For example, one customer noted a particularly positive interaction when staff members went out of their way to return a lost item, demonstrating a commitment to customer care that some shoppers have found lacking elsewhere. This has led to strong recommendations from several patrons who appreciate the store's variety and prices.

However, other reviews reveal significant dissatisfaction with the store's customer service, particularly regarding the owner’s management style. Issues have been raised about the owner’s reluctance to communicate directly with customers, leading to frustrations when disputes arise. One unhappy customer expressed disappointment in the handling of a pricing issue, suggesting that the store's policies were not transparently communicated. This contrast in experiences indicates that while many customers enjoy their shopping trips to Consigned by Design, others have encountered substantial obstacles that detract from their overall satisfaction.